“Start with a task you repeat often. Writing down how it works helps you prepare for future help and notice steps you've been doing the hard way.”

“Write down your five daily most important tasks at the beginning of the day”

“At every down curb and every up curb, we stop, we praise them, and then the dog starts to stop themselves. Then maybe they make a mistake... you repeat and you allow the dog to be successful.”

“The poach test. Write down the five people a funded competitor would call first. That's number one. Next to each name is task two, right? The last time someone told them where their career is going in your firm. Number three. Write down which five clients would follow each of them out the door.”

“Write down what keeps taking your time. Group the work that belongs together.”