“Every field you add is another reason for someone to give up. Name, phone or email and what they need. That's often enough to start the conversation.”
Tristan Brunsdon · SEO Tips · What Makes a Website Convert
Play from 13:24
13:24
Audio streams from the publisher’s own feed. Verbatim does not host or copy it.
What was described
Remove any form fields that are not essential before first contact (keep only name, phone or email, and what they need)
Said nearby on the same subject
“My contact form was just not set up correctly… I didn't get any inquiries… turned out my contact form was just not set up correctly.”
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Said on The Female Soulpreneurs - The #1 Photography Podcast for Female Photography
“We're going to keep the call center here. We're going to keep the accounting here. The only thing going to the Greenfield is just the warehouse and people in the field.”
“They can do that in two ways. One, they can pick up the phone, they call us directly… or two, we have an online form, it's called a Section 154 online form.”
“Find the phone number. Time yourself. Now tap it. Does it ring? Then try the contact form… Did it actually arrive? How long did it take someone to reply?”