Think Like an Owner · Carrie Kelsch on Transformative Cultures at A Plus Garage Doors - EP.296
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centralized call center and accounting for new locations while keeping only field and warehouse local
“You can limit how much of your returns you lose at taxes through the art of what's called asset location, which is deciding which investments should go in which types of accounts.”
“We call it the Platform Data Center. It takes data from ServiceTitan, QuickBooks, and call center things and updates every night.”
“Our strategy is all about buying an established property in a blue chip location, then you be the developer, knock the old house down and then build new. Don't sell them, keep them, but you're the developer, you've got the developer's margin and you control the risk.”
“The DD was started from day one of building the business, shared folders, corporate documents all kept centrally, centralized CRM, better record keeping”
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