“When we build polling averages, we intentionally downweight the impact a survey has if it comes from a new firm with no track record.”

“Let's call it individual track record. to know which person with a great track record is going to leave their franchise in potentially three months, six months”

“75% of the people who come into the market as early talent come to 10 firms, and they're big firms.”

“We're going to give you a six month trial. And if anyone at this firm at the time, I think there were nine people or something. If anyone at this firm says that this isn't working, we're basically going to let you go. No questions asked.”

“I knew from being an independent adjuster that the average claim that I was looking at was probably in like the $20,000 range. And the average people that were even calling our public adjusting firm had smaller claims.”