“If my nurse wants to do a blood pressure check and we bring the patient back and the blood pressure is beautiful, great. She can document that, send me the note, and there's nothing else that needs to happen until I see the patient again.”

Dr. Rebecca Andrews · Relentless Health Value · Operationalizing the Architecture of Primary Care Patient Experience, With Rebecca Andrews, MD

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What was described

implemented a protocol where nurses handle routine blood pressure checks and document them, allowing physicians to focus on higher-complexity visits

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“It's a little bit embarrassing that pharmacists have better control of high blood pressure than physicians alone.”
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Dr. Rebecca Andrews
Relentless Health Value ·
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