“My partner… runs all our paid socials and our CPC and all the digital activation side, which is our number one customer acquisition channel”
GM
Gemma Mills JOMO Club
eCommerce MasterPlan ·
eCommerce Australia · Why Your Retail Staff Training Fails by Monday (And How to Fix It) - Bethany Lucht - Known Studios
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Built a referral-only client acquisition system, never actively marketed and relied on staff at all levels to refer new brands
“My partner… runs all our paid socials and our CPC and all the digital activation side, which is our number one customer acquisition channel”
“We were indeed a 100% referral only planning practice, which means that we spent $0 on marketing, $0 on events, $0 on social media and any of that.”
“I would never, ever do this for a new client… only for a longstanding good client. It’s a favor, not about money.”
“We never paid ourselves… all going into future acquisitions and improvements… I take a very modest salary”
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