“I jumped into a live show and I instantly got it. The seller was showing products in real time, answering questions in the chat and building a real relationship with the buyers.”

“Shopify's AI Chat agent… answers questions about products, sizing, shipping, returns… it uses your catalog and your policies and your knowledge base.”

“Then the next page says, do you want to join VIP? If I were you, I would join VIP and connect just like we were just talking about with the other people who do that and get your live coaching questions answered.”

“If you've got products to sell and you're looking for a new way to reach customers, search Whatnot, W-H-A-T-N-O-T in the App Store. Download it and you can start selling right away.”

“We try to put together FAQs, share those broadly… we have to be like, this is a data room… hop on calls and answer questions because you just don't have time to answer pages of diligence questions for every investor.”