“Throw a bunch of agents at a problem, and 100% of the sessions between these agents have at least one cognitive failure.”

Vijoy Pandey, Cisco · DataFramed · #383 How to Coordinate Intelligence Across Teams & Agents | Vijoy Pandey, SVP of Outshift at Cisco

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What was described

Analyzed sessions between agents for cognitive failures

100% of sessions had at least one cognitive/coordination failure

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