“Throw a bunch of agents at a problem, and 100% of the sessions between these agents have at least one cognitive failure.”
Vijoy Pandey, Cisco · DataFramed · #383 How to Coordinate Intelligence Across Teams & Agents | Vijoy Pandey, SVP of Outshift at Cisco
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What was described
Analyzed sessions between agents for cognitive failures
100% of sessions had at least one cognitive/coordination failure
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