Think Like an Owner · Carrie Kelsch on Transformative Cultures at A Plus Garage Doors - EP.296
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reviewed financials, hired out tasks she was doing herself, and delegated responsibilities to employees
“Auto delegation functionality … instead of you taking all the responsibility, you can distribute it or you can delegate it to the managers … once you do that with a single click, it auto delegates”
“She left herself a 24 billion buffer back in March”
“I hired a fractional COO. She audited the place and said we lacked formal job descriptions, org chart, KPIs, scorecards, performance reviews.”
“The Terminator came back with an incredible deal. It said Nicole could get 50 percent off for her friend and 50 percent off for herself. She just had to fill out a Google Form.”
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