The Startup Ideas Podcast · Become a $1M/yr FDE (Full Course)
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Mapped a 20-step quote-to-cash process in a $5 B revenue software company, identifying loops and exception rates
20 steps; 61% of requests follow a loop; 12% sent back by legal; 30% require quote repeat
“So instead of buying a massive automation suite today, map out your entire fulfillment process on a physical whiteboard. Find the friction, smooth out the steps, and only purchase the software when the human volume completely maxes out.”
“‘This is a public software company… $5 billion in revenue… we were brought in by the CRO…’”
“We have two field guys when we first bought the company at 4.5M revenue ... now eclipsing 9M run rate revenue, we still have two field guys”
“I map quested directions from their townhouse to a company, to the second company, to the third company and back to their townhouse and then just had print.”
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