eCommerce Australia · Why Your Retail Staff Training Fails by Monday (And How to Fix It) - Bethany Lucht - Known Studios
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When working with an underperforming store, for six weeks she stops mentioning the budget and focuses only on improving two specific metrics, celebrating any small dollar increase
$2 average dollar increase
“She focused on the right metric, what closed, and not the wrong metric, which I'd seen in plenty of other places.”
“When asked about what policy she would change… she mentioned repealing the Citizens United decision…”
“I only have one employer at the moment, but I only work four days a week by one choice because I can. For two years, I don't work Fridays.”
“I called it the Immaculate Dollar... she said she had written her name on that same dollar when she was 19 and knew they'd marry”
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