“I try to do it mostly from my car on the phone. So when somebody sends us an email, Mo responds by saying, what's your phone number? And we do that because I can't type all these responses, but when I'm in the car anyway, I can get back to them”

“I'm a big emailer… I send a short email, then if they don't respond I follow up with a phone call… I try to get in as soon as possible to give them a quote”

“I said, okay, Dad, I'm going to give you four tools to use while you're listening. I call them Bob's Four Tools. So I said, here's how these tools work.”

“You probably will still be driving your 2014 car when your colleagues are driving the v8”

“My strategy with finding a manufacturer is I will email like three, four, five of them at a time and see who responds fastest, who kind of grasps my concept the quickest and basically who I just like to talk to.”