“AE is with this customer for the life of the customer. They are covering the customer pre, during post sales, that, that engagement with, with, from an executive standpoint, from the commercial standpoint, the field engineering team, the solution architects, they're owning the technical journey with that customer pre, during post.”

“Ashley Mejia said, once we put a real pre-construction and nail the handoff process in place, our punch lists shrank, clients were happier, chaos went away.”

“We were doing on average maybe $40,000 per drop and then during COVID in one day we did like $600,000… the pre-order model… no inventory risk”

“One account executive shared that automation's replaced about 20% of his old tasks, allowing him to talk 30% more customers in the same amount of time that he invested in his job before.”

“You have a well-defined pre-construction phase that ends before construction starts… then nail the handoff… field team can focus on building instead of stopping constantly to solve upstream problems.”