“So they built an assistant called Stewie, powered by a platform named Crescendo.ai. It works across chat and email, and here's the key detail. It's grounded directly on their existing Zendesk knowledge base.”

“Install Shopify's solution. It's called the Knowledge Base App. It lets you actually see and edit the answers that AI platforms use about your store.”

“We're going to take their Gantt chart and I'm going to put that into artificial intelligence and then take their material list, put that into artificial intelligence. And I'm going to lay out their material delivery based on their needs of their project when they need it”

“Shopify's AI Chat agent… answers questions about products, sizing, shipping, returns… it uses your catalog and your policies and your knowledge base.”

“So he built it. And that platform called Woven consolidates general ledger, bank feeds, reconciliation, invoices, month in close, and client portal and tax worth into one system with AI built throughout.”