“If I'm in a new organization ... I would do a listening tour and just talk to people, how are you using AI? ... identify low hanging fruit.”
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Said on The AI Drop
Masters in Business · At The Money: What the Best CEOs Actually Do
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recommends CEOs conduct a six-month listening tour visiting plants, stores, customers and mid-management to get a pulse on the organization
“If I'm in a new organization ... I would do a listening tour and just talk to people, how are you using AI? ... identify low hanging fruit.”
“I embarked upon a tour and, you know, went to every location and apologized… it was basically a listening tour.”
“In August 2018, six months after Brown took over as CEO, Buffalo Wild Wings rolls out a special $5 menu for football season. The items include cheeseburgers and bratwurst, encouraging customers to buy those items over chicken wings.”
“You got to step away and say, why don't I spend a little time listening to my inner voice? … go visit stores for a while and see what my inner voice says”
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