“I hired a fractional COO. She audited the place and said we lacked formal job descriptions, org chart, KPIs, scorecards, performance reviews.”
PP
Paula Pant
Afford Anything | Get Smarter With Money ·
“We hired an operations person who is excellent; she is the grown-up in the room and keeps the chaos in check.”
Paula Pant · Afford Anything | Get Smarter With Money · Q&A: "I’m 26 and No Longer Motivated by Money. Am I Unemployable?”
Play from 16:55
16:55
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What was described
Brought in an operations person after the COO audit to create and maintain systems and processes for the small team
Said nearby on the same subject
“We deployed this system and now I moved 10 people from this process that we've automated, but now I got 12 people working on maintaining the AI”
♫
Said on The AI in Business Podcast
“The next thing I want you to think about is can you create systems documentation for your top three processes that you have in place?”
EB
Eleanor Beaton
Woman Owned: The Growth Podcast for Women Entrepreneurs ·
“Call the small business person, have them recommend some people… tell them you spoke to the small business person.”
EC
Eric Coffey
Govcon Giants ·
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