“He's talking about spending two, three hours a day on his hiring decision. The first call he makes is to the recruiter. The last call of the day he makes is to the recruiter.”
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Said on The CEO Signal
Scale with AI · Scale with AI - October 18, 2026
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pull the call log for the last 30 days and count total calls, answered calls, and calls never called back to measure the leak
“He's talking about spending two, three hours a day on his hiring decision. The first call he makes is to the recruiter. The last call of the day he makes is to the recruiter.”
“Because each phone call is $39. Mm-hmm. For. A phone call to be answered. To train a crisis support worker.”
“When the call comes in, we're like, how's your dog? … versus a big call center where you never talk to the same person again.”
“He answers the phones and takes customer service calls once a month… people call and he says, hey, it's Mike… he's doing it to stay connected.”
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