“We just introduced Dreamforce on-device transcription… it will actually populate your visit based on that conversation and say, they wanted samples… Do you want to send it?”

Devin Kunysz / Salesforce · The CPG Guys · Salesforce's Devin Kunysz: CRM-Driven Consumer Goods Growth

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What was described

Introduced on-device transcription that records store conversations and auto-populates the visit record, triggering sample shipments with tracking links

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