“We use LLMs to conduct document reviews… so that all submissions include 100 percent of required criteria with no administrative errors”
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Said on In The Trenches
Stefan Zima · The AI in Business Podcast · AI Content Governance Inside a Regulated Bank - with Stefan Zima of Raiffeisen Bank International AG
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use AI to read all regulatory policies, documents and audit reports to provide the knowledge that would otherwise require 100 senior staff
100 senior people
“We use LLMs to conduct document reviews… so that all submissions include 100 percent of required criteria with no administrative errors”
“AI is helping to do a lot of that business requirement gathering and to write a bunch of PRDs and ERDs, the product requirements documents and the engineering requirement documents.”
“Shopify's AI Chat agent… answers questions about products, sizing, shipping, returns… it uses your catalog and your policies and your knowledge base.”
“Pull out your own policy personal business or your unit owner policy if you're in an association and find the exclusion section don't read the whole document just read what's excluded if anything on that list surprises you that's worth a real conversation before it becomes a real claim”
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