“AI services handles 300 to 500 phone screens per month, allowing our talent acquisition team to stay lean and focus solely on in-person second round interviews”
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Said on In The Trenches
Rob Walling · MicroConf On Air · MicroConf Tactics: Stop Adding Lazy AI to Your SaaS
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Showed how the TinySeed company "Lead Truffle" uses an AI agent to handle inbound text requests for service quotes, replacing manual phone/text handling
“AI services handles 300 to 500 phone screens per month, allowing our talent acquisition team to stay lean and focus solely on in-person second round interviews”
“AI can greet you, know who you are, tell you about a service interruption, and even text you updates.”
“I want to be able to use any agent and I don't want stuff inside their weird folders… I just use text files”
“We had more requests for visits than we could handle… you’re always trying to index those against priority areas because people knew if the senior leadership shows up we’ll have a real honest transparent conversation”
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