“We use AI to read your message before you send… screen for inappropriate content and make suggestions… AI helps you improve your profile.”
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Said on In Good Company with Nicolai Tangen
Entrepreneurs on Fire · Why isn't AI Transforming your Customer Service into a Competitive Advantage with Rolf Gordon Adamson
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suggests using AI to greet callers by name and surface known service issues before the agent speaks
“We use AI to read your message before you send… screen for inappropriate content and make suggestions… AI helps you improve your profile.”
“Markdown is the language that AI speaks… it tends to be a skosh faster and use fewer tokens.”
“If you're your best designer, probably knows three other designers. Ask in communities… you’d be amazed how fast good names surface.”
“We do not mean people have 24-seven access… they put their phone down, greet at the door, say their name, smile…”
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