“I said, look, I need you to pack the CKL claw... I said, what if I could guarantee you 40,000 pounds a month of lobster? Would you change your mind and give me a one pound packet?”
The Economics of Everyday Things · 82. Chain Restaurant Recipes
Play from 17:50
17:50
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What was described
Negotiated custom one-pound lobster packaging by promising a supplier 40,000 lb per month
40,000 lb per month guarantee; switched from three-pound to one-pound packages
Said nearby on the same subject
“Within two months, Relevance had me in the one or two spot… practice was getting around 10 new patients a month… Relevance had me around the 30 new patients per month… currently averaging about 40 new patients per month”
♫
Said on Dental Practice Heroes
Toolwent from 7-17th position to 1-2nd spot; new patients rose from ~10/mo…Share this moment
“We measure every lobster as we take it out of the trap. So when we pull a lobster out, we've got a little gauge tied to a lanyard on a belt around our waist.”
“Within two months, Relevance had me in the one or two spot... practice was getting around ten new patients a month, month two 30, currently about 40 per month.”
♫
Said on Dental Practice Heroes
Hard number10→30→40 new patients per month; ranking moved from 7-17th to 1-2nd po…Share this moment
“In month two of the business, our customers already come from over 40 states from the U.S.”