“I said, look, I need you to pack the CKL claw... I said, what if I could guarantee you 40,000 pounds a month of lobster? Would you change your mind and give me a one pound packet?”

The Economics of Everyday Things · 82. Chain Restaurant Recipes

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17:50

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What was described

Negotiated custom one-pound lobster packaging by promising a supplier 40,000 lb per month

40,000 lb per month guarantee; switched from three-pound to one-pound packages

Said nearby on the same subject

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“We measure every lobster as we take it out of the trap. So when we pull a lobster out, we've got a little gauge tied to a lanyard on a belt around our waist.”
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“Within two months, Relevance had me in the one or two spot... practice was getting around ten new patients a month, month two 30, currently about 40 per month.”
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“In month two of the business, our customers already come from over 40 states from the U.S.”
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