“You always want to read, especially section L and M. You want to make sure you read those two sections, make sure you understand exactly what the proposal is asking for”

“A good update doesn't have to be structured with bolded subheadings, but usually it's obvious from the first five seconds of reading what the keyword and key sections are.”

“‘Rule 21, which is labeled original jurisdiction… sweeps in two constitutional provisions… Article 6, Section 2… Article 6, Section 3…’”

“Pull out your own policy personal business or your unit owner policy if you're in an association and find the exclusion section don't read the whole document just read what's excluded if anything on that list surprises you that's worth a real conversation before it becomes a real claim”

“A three-step how it works section takes the mystery out of it.”