“I would hit every single one-off client and pitch them a retainer… even if 10% of them are interested, that's three to four new recurring clients.”
CM
Clay Mosley
Freelance to Founder ·
Leslie Silverman · Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies · Why Being a Category of One Is Your Best Defense Against AI Commoditization with Leslie Silverman | Ep #935
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Shifted from hourly retainer/on-demand work to project-based, outcome-based strategic projects for expert-service clients
“I would hit every single one-off client and pitch them a retainer… even if 10% of them are interested, that's three to four new recurring clients.”
“We say don't do hourly… because as human beings we relate hourly to cheap and faster work gets you punished.”
“I would put in this really high hourly rate, but then I would put in the notes, hey, just ping me. I have a subscription offering, which allows you to have more predictability in the monthly retainer.”
“I know you just switched into hourly pay flat rate pricing. We've always been that. Yes. And that's sometimes tough for clients too.”
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