“We got the privilege of starting our own servicer, and then just building the software from scratch… the software got to evolve as the servicer was growing.”
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Said on The a16z Show
Helder Concesaro · Medical Device made Easy Podcast · AI Agents for Your Medical Device Business: Where Do You Start?
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Build AI agents incrementally: start with heavy guardrails and frequent questioning, then gradually remove restrictions as confidence grows
“We got the privilege of starting our own servicer, and then just building the software from scratch… the software got to evolve as the servicer was growing.”
“You can't load it to general and artificial intelligence that doesn't have sufficient confidentiality restrictions in it”
“That’s an AI agent that is assisting the live agent. And that agent assist is very popular and is a growing, growing trend.”
“We have a very flexible payment terms. They basically tell us, hey, here's a Tofu, grow this as big as possible. We have all the confidence in you as a founder.”
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