“Number one is what does success look like…Number two: who owns it…Number three: how do you measure it?”
Chrissy Myers · Level Up Claims · Accountability Without Clarity Is Just Irritation ft. Chrissy Myers - Episode 201
Play from 15:45
15:45
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What was described
asks three clarifying questions to define accountability: what does success look like, who owns it, how do you measure it
Said nearby on the same subject
“Sam made a really good point that you cannot hand your work over to agents unless it does two things: define what good looks like; prove that your system does what this good definition looks like.”
“They aren't as hung up on defining success as how much checkout they have in their commerce system... define success metrics within those three strands”
“Celtic knot, as I like to describe it, with data enrichment, discovery, and checkout... define success metrics within those three strands, conversion rate, optimization... skyrocket”