“Let's look at whatever segments of knowledge bases you have and access them into using tools like Ghostwriter through Sierra or some of the tools that we've developed internally and say, great, let's pull data from where you've got, pull it all forward”

“We have just implemented now with a company called Golf Links, a system like a full CRN system that will track all of that kind of data for us.”

“Install Shopify's solution. It's called the Knowledge Base App. It lets you actually see and edit the answers that AI platforms use about your store.”

“He used the use. We have an O'Reilly MCP, which we're calling O'Reilly Expert Intelligence, that lets you basically ask a question through the filter of all the body of knowledge, very specifically that we have.”

“Once they get to us, Esme takes the call. She puts them in the system. It dispatches to a handyman. Everybody's on the thread because that's all done through our CRM House Call Pro.”