“The worst words you can ever hear… ‘I think you’re all wrong’… a much more positive way of phrasing a question.”
Grit in the Boardroom - Executive Interviews on Corporate Governance and Risk Management · Persuasion in the Boardroom: Authority, Integrity and the Words to Avoid
Play from 3:55
3:55
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What was described
Use specific language when questioning management, avoiding phrases like “you’re all wrong”
Said nearby on the same subject
“When I was avoiding things that are high in FODMAPs, I felt better. ... short-term three-step eating plan to temporarily restrict specific poorly absorbed sugars to help manage digestive distress.”
“We're not going to publish anything for three weeks. We're going to use our own data and we're going to come out with like, you know, here are the most common phrases that closers use”
“He used the use. We have an O'Reilly MCP, which we're calling O'Reilly Expert Intelligence, that lets you basically ask a question through the filter of all the body of knowledge, very specifically that we have.”
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Said on Agentic Conversations (formally mlops.community)