“The worst words you can ever hear… ‘I think you’re all wrong’… a much more positive way of phrasing a question.”

Grit in the Boardroom - Executive Interviews on Corporate Governance and Risk Management · Persuasion in the Boardroom: Authority, Integrity and the Words to Avoid

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What was described

Use specific language when questioning management, avoiding phrases like “you’re all wrong”

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“He used the use. We have an O'Reilly MCP, which we're calling O'Reilly Expert Intelligence, that lets you basically ask a question through the filter of all the body of knowledge, very specifically that we have.”
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