Barry LaBov · Build a Better Agency Podcast · Episode 574 The Power of Differentiation and Agency Growth with Barry LaBov
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Celebrate every employee idea presentation with public applause, even if the idea isn’t sold, to avoid a communication void and reinforce desired behavior
“Maybe five or 10% of our employees have both the desire and the drive to actually be an owner ... even if they own a little piece of it, that doesn't really change their behavior”
“They promoted it. They sold it at a premium price. They celebrated it with their employees and it spurred on more brand new innovations.”
“That $12,000 commission may be amortized over, let's say, a five-year period... If there isn't any precedent... using a reasonable number like two years... isn't a bad idea”
“The one thing that would be really important… when you find your partner making even the smallest progress, you want to reward disproportionately… you would never be going to the bathroom… if you didn’t give reinforcement for approximately good behavior.”
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