“Clear standards, practical tooling, and having a very proportionate risk and control framework in place”

“Making data literacy very practical, making it role-based and connecting it to real work… pair that framework then with agency-specific examples”

“If there aren't people using the service, the airlines work out... no subsidies from the government in Victoria to keep these routes running.”

“I put together a really simple assessment tool… you’ll know in three minutes what pattern… then the guide steps you through beliefs, clearing exercise, vision”

“I actually pitched our safety leaders and said, look, having a technical translator deeply embedded in the safety work is going to help us have the work be better understood.”