“Grab a sticky note for every technician on your schedule. Write down one specific thing each of them did this month… then say it out loud on the entire team.”
MJ
Mike Johnston
Pharmacy Podcast Network ·
“Ask them to… read the notes out loud so you can process in your mind, okay, this makes sense.”
Julie Johnson · The Efficient Advisor: Tactical Business Advice for Financial Planners · 412: When Your Team Isn't Following Through: Here's What to Say
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What was described
When receiving handwritten notes, read them out loud to the support person to ensure comprehension
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“If you can, you know, pre-prepare, read from, you know, a script or a note”
NC
Nathan Chan
The Foundr Podcast with Nathan Chan ·
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