“At the very least, know how many inquiries come through your website each month. Even if it's a tally on a sticky note.”
TB
Tristan Brunsden
SEO Tips ·
“Grab a sticky note for every technician on your schedule. Write down one specific thing each of them did this month… then say it out loud on the entire team.”
Mike Johnston · Pharmacy Podcast Network · Technicians Aren’t Asking for a Party with Mike Johnston | CPhT Connect
Play from 13:53
13:53
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What was described
Print a sticky note for each technician and write one specific thing they did that month (e.g., claim fought, patient calmed, inventory fixed) and read it aloud on Tech Day
one sticky note per tech; one specific thing per month
Said nearby on the same subject
“One specific sentence to one tech every week… Say something the same day she hits a milestone… four sentences a month.”
MJ
Mike Johnston
Pharmacy Podcast Network ·
“One thing you could do is at the end of each day, write down one or two positive things that happened that day.”
♫
Said on This Week with EdSurge
“The Swap Test... The Read Aloud Test... The So What Test.”
TB
Tristan Brunsdon
SEO Tips ·
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