“We created an evidence based checklist. Yeah, what I like about the evidence checklist that you created is that it's got those red flags to watch for.”
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Said on Ideas at Play: An Occupational Therapy (OT) Podcast
Dr. Paul Etchison · Dental Practice Heroes · Why Onboarding Might Be Your Most Overlooked System
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Create a 30-day, 60-day, 90-day skill checklist for each role
“We created an evidence based checklist. Yeah, what I like about the evidence checklist that you created is that it's got those red flags to watch for.”
“Brands commonly see two to three times more sign-ups within 30 days and up to 5x ROI within 90 days”
“First, document… second, turn a recurring process into a skill… third, once the skill works reliably, schedule it or connect it with other skills to create an agent”
“We multi-skilled staff so they could work in any of the roles on the station.”
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