“Grab a sticky note for every technician on your schedule. Write down one specific thing each of them did this month… then say it out loud on the entire team.”
MJ
Mike Johnston
Pharmacy Podcast Network ·
“One specific sentence to one tech every week… Say something the same day she hits a milestone… four sentences a month.”
Mike Johnston · Pharmacy Podcast Network · Technicians Aren’t Asking for a Party with Mike Johnston | CPhT Connect
Play from 14:59
14:59
Audio streams from the publisher’s own feed. Verbatim does not host or copy it.
What was described
Give each technician a specific sentence of praise every week when they hit a milestone (e.g., finish training, meet quota)
one sentence per tech per week; four sentences a month
Said nearby on the same subject
“‘I flicked it to him, like literally two sentences… it hit the spot in terms of increased risk, reduced risk, at a lower cost… the meeting happened.’”
♫
Said on Cyber Go-To-Market Talk | Cybersecurity B2B Sales, Marketing & Revenue Growth
“Our recommendation is always to have your team meetings every single week to block two hours for those team meetings”
♫
Said on The Best Practices Show with Kirk Behrendt
“Pull the list of every client who's left your firm over the past year or two, and put a dollar figure next to each one along with the specific service tier they were sitting on when they left… look at the timing too, alongside the price point.”
♫
Said on Future Firm Accounting Podcast
Moments like this, every Monday
The strongest new moments on your topics, in the speakers' own words. Free for three topics.
No card. No password. One-click unsubscribe.
Track a competitor?
Pro watches up to 25 names or phrases and emails you the morning after they are said.
See Pro, $29 a monthVerbatim quotes a short extract and links to the episode; the episode belongs to its publisher. Remove a show.