“If you've got a whole heap of polluted water… you’re still putting a load of nasty bugs inside a fermentation chamber and then expecting it to run well.”

“We’re eliminating tipping starting in 2015… a hundred percent of our restaurants are no tipping… tips prevent career growth.”

“I did some trials back in 2010, and we were using a water sanitizer in dams on farms, and it kept the dams free of toxic algae for up to 18 months, depending on temperature and rainfall.”

“‘a monitor actually observes in real time an action an agent is doing, it decides to block it… would have helped and prevented the actual incident’”

“Early intervention, particularly in education and in eye care and preventative measures that can prevent some of these negative outcomes like synkinesis, is actually super important”