“My contention is that we need to go upstream and look at what is the emotional state... unless we target the burnout at that belief level, all our efforts at the behavior level are going to be futile”

The Mindtools L&D Podcast · Is performance the real cause of burnout?

Play from 14:19
14:19

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What was described

Introduced the B2B (Belief-to-Behavior) continuum, arguing that burnout lives three steps upstream at the belief level rather than at behavior

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