“The medical assistants spent months training before they were released on their own. They brought the patient in. They went through a checklist of what they may or may not need. If they needed vaccines, they put it on the whiteboard for the nurse. We had standing orders so the nurse could go in anytime.”

Dr. Rebecca Andrews, federally qualified health center · Relentless Health Value · Operationalizing the Architecture of Primary Care Patient Experience, With Rebecca Andrews, MD

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What was described

trained medical assistants for months before they were released to work independently, using a checklist and standing orders for vaccines and health maintenance

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