“In our benchmark of manufacturing distribution customers, 10,000 surveys, the recommendation score predicts growth better than satisfaction does.”
JT
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“I went back to SMU and the University of Texas at Dallas and asked literally probably 1,000 college students. We took 10 flavors, and we put little sample cups out, and then we had a cup where they could vote”
Andrea Rideout · Road 2 Retail · Episode #179 Andrea Ridout- Managing partner White Rock Granola
Play from 17:41
17:41
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What was described
surveyed roughly 1,000 college students with 10 flavor samples to vote on favorite
1,000 students, 10 flavors
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