“Set up Rate My Clinic where people can get assessments done, find out how they compare on each of those different benchmarks. And importantly, recommendations on how to improve”
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Said on The Business of Allied Health
“In our benchmark of manufacturing distribution customers, 10,000 surveys, the recommendation score predicts growth better than satisfaction does.”
Jim Tincher · From Stalled to Scaling · You Don't Have to Start From Scratch Anymore
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What was described
ran a benchmark of manufacturing distribution customers using 10,000 surveys to compare recommendation score vs satisfaction
10,000 surveys
Said nearby on the same subject
“We did a survey among 400 businesses. And only six out of 10 businesses were able to say that they can connect customer and products in a reliable way.”
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Neda Nia
The CPG Guys ·
“We ran trainer-trainer sessions, and we had a big core of 40, 50 people out there delivering in pairs… feedback 4.6 out of 5, 96% recommending… inclusion scores increased from 7.6 to 8”
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Said on CIPD Ireland Podcast
“We built this on top of a government survey, the Survey of Consumer Finances… we incorporate people's wages, savings, job changes… long-term care… produce a distribution of outcomes on retirement income adequacy.”
SL
Spencer Look
The Long View ·
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