Jennifer Dodd · Digital Hospitality · Restaurants Want to Scale - Jennifer Dodd Says Leadership Is What Makes Growth Work
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Implemented the Know learning management system so that a new employee can log in and complete training in one day instead of a week
“We can see exactly when those API calls started failing. Now, instead of searching through a week's worth of logs, we know there's a timestamp of the logs we need to go and look at to find the problem.”
“A software probably should be updated every week with new training data and so on and so forth”
“Implement access logging, least-privileged principles, and monitoring for unusual queries against HR systems.”
“We train them with our models… over that 30, 60, 90 days… we take our deep bench of managers, give them the opportunity to visit a new site and help train a new manager, and often compensate them to do that.”
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