“Ask, like, what does support feel like for you right now? What could I do to support you? Do you want somebody to validate these positive things and talk about them with you?”

“Research shows we actually learn more from other people if, instead of seeking their feedback, we ask for their advice.”

“When we first started… most of it was distressed sellers… over the last 10 years… majority of what we’ve been purchasing… giving gains to investors.”

“Always ask for more money when you get offered any opportunity. They offer you 70. Don't just say yes and shake your head and say that's wonderful. Ask for more and have reasons to support it.”

“If you get asked, say, two questions, one's a legal advice question, one's a commercial advice question, perhaps answer them as separate emails. One, so this is legal advice, this is privileged. And two, here's my answer to your commercial question.”