“That was clearly like a long-term strategy that was not going to work. The customer doesn’t care if we’re using AI… they just want the product better, faster.”

“You'll start by offsetting the short-term gains of the short-term losses, and then the long-term gains of the long-term losses”

“I think we've seen a pattern of employees being evaluated on AI usage… tracking usage of tools is the absolute wrong way of going about evaluating output.”

“I don't have a very bright… way of seeing how SaaS tools can compete long term with AI… these are the last few years where these SaaS tools will be useful”

“She focused on the right metric, what closed, and not the wrong metric, which I'd seen in plenty of other places.”