“I have a guide that I give to my clients… an associate onboarding process… checklist of things to discuss… do we have patients? Do patients belong to doctors?”
BH
Brian Hanks
Dental Practice Heroes ·
“Our onboarding process is literally like for as many days as it takes. Somebody tries on all the shoes and I give them to them by category. So they first start with daily trainers.”
Unit Economics · [Running Wylder] Katie Douglas
Play from 16:06
16:06
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What was described
run an onboarding process where staff let a customer try every shoe, then guide them by category (daily trainers) and suggest beginner-friendly models like Brooks Ghost or GT2000
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