“Pull the will out of the bottom drawer, have a read and ask yourself, is there anything in there which is old hat or new? Do I need to have a bit of a think around where my assets are going? That, by the way, is useful for everyone with a will which is more than five years old.”

“Definitely a will more than 10 years old. At that point, they're out of currency for sure.”

“Just say yes. As a 22-year-old going out, if someone invites you somewhere, say yes. If someone wants to have a coffee with you, say yes.”

“If you're sending an email to the founder of a SaaS in Canada ... but the way to approach a 75-80-year-old from Brescia is completely different - they won't read email, they think it's a scam”

“If your main power drain is old expectations, write down a rule that's running your business and ask, would I choose this today? If the answer is no, break it once this week.”