“We've been building our own products ... we’re customer zero now what we're doing is we're taking these same tools to different industries”
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Said on Latent Space: The AI Engineer Podcast
Jean-Christophe Pitié · The Agile Brand with Greg Kihlström® | What CMOs Need to Know About Marketing Technology, AI & CX · Contentsquare's Jean-Christophe Pitié on measuring CX when the visitor is an AI agent
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Acted as “customer zero” by applying Contentsquare’s own analytics tech on the company website to make product decisions
“We've been building our own products ... we’re customer zero now what we're doing is we're taking these same tools to different industries”
“Authority comes down essentially to what decisions am I choosing as the human in the loop to make? What decisions am I giving to the agent to make? And what decisions can the AI agent never make?”
“Archer is now the both customer and candidate-facing product. HackerJob exists as the company, but there are no more HackerJob products.”
“For a company between zero employees and 20, the only laws that apply are health and safety. When you get to 21, all of them do.”
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