The Business Leader Podcast with Sir Richard Harpin · Simon Mellin built Modern Milkman to £50m - then nearly ran out of cash
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Merged the UK Modern Milkman with a US counterpart after testing the model in America, then expanded to five US states
“We’re mainly in Azure Shop using Azure OpenAI… testing in GCP with Vertex AI, also using their Anthropic models because we can use GCP as the broker, and we know that the data will stay with us”
“The most successful ones in the early days were just letters that looked like they were handwritten letters from the local milkman and they were very successful for us”
“You can instill that, you have to give them the guidance. Use property-based testing, use metamorphic testing, ... deterministic simulation testing.”
“I used Phoenix, which is a little evals library that you can set up there to run tests, immense real information, and used a large model as a judge to pick the best model that could do the job.”
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