“90% of our member service inquiries now are self-service through AI.”
TM
Thrive Market Nick Green
How I Built This with Guy Raz ·
Ecommerce Braintrust · Inside Amazon Accelerate & Unboxed: Key Announcements and Industry Takeaways - Episode 444
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use Amazon Seller Assistant AI to let brands self-service account issues instead of asking the agency
“90% of our member service inquiries now are self-service through AI.”
“He asked me… why can I charge $65 on Amazon when all my competition charges $45? … People learn about his product on TikTok Shop… builds brand equity.”
“Our third bucket… we really depend on the local jurisdiction to let us know there's an issue… complaint base.”
“You can ask ‘I want Facebook ad agencies in the US with less than 10 employees’… then click find companies and get a list.”
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