HBR IdeaCast · Optimism Is Now an Essential Leadership Skill
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Began meetings by asking a positive leading question such as “what’s one thing someone has done recently that made your job easier?”
“I'm going to go take that domain right now and give him credit wherever I can, because it, uh, has done just such a beautiful job to like solidify, um, just the different position to like those who take this self-made stance.”
“If you get asked, say, two questions, one's a legal advice question, one's a commercial advice question, perhaps answer them as separate emails. One, so this is legal advice, this is privileged. And two, here's my answer to your commercial question.”
“There’s no such thing as a cold meeting anymore… they’ve all saw this.”
“Closing the first meeting with an assertive assumption rather than asking if the prospect has any questions increases the chances the prospect will schedule a second meeting”
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