“Mike and Eric had already made up a couple bottles of our recipe, and we're ready for a taste test”
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Said on This American Life
“We opened up a tasting room in Vail Village… got direct feedback from the consumer right over the bar… What should we tweak?”
Ryan Thompson · The Foundr Podcast with Nathan Chan · 716: Ryan Spent 13 Years Without a Single Breakout Moment - Then Doubled His Whiskey Brand In 6 Months
Play from 14:36
14:36
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What was described
opened a tasting room in Vail Village and used bar-side customer feedback to instantly tweak recipes and product experience
Said nearby on the same subject
“We’re not training our models … we’re using customer feedback to make our systems better.”
NC
Nick Coleman
Lawyerist Podcast ·
“Our customers… let us know about it… I want all the feedback… This is a 24-7 job for me”
AH
Aubrey Horowitz Home Depot
Future Commerce ·
“We had small techniques, like even opening your palms on your lap, like, opens your body language to better receive feedback.”
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Said on ReThinking
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