“We want to ensure that as we are going through the project plan that we are sharing documentation and sharing knowledge so that the health system feels comfortable and confident with everything.”

“How are we sequencing that learning throughout the year? A high-quality curriculum resource should be building on that throughout, at least a unit, but ideally throughout a year.”

“If you're like, what internal tools should I build? Something that delivers, I think of it as a newsletter to yourself”

“Speed, you can build a quote in 15 minutes that would have taken half a day… Knowledge transfer, 20 years of quoting expertise is now embedded in the tool”

“Free trials… do it in a managed way… two week free trial, month maximum with engagement throughout it… a mini case study for that particular client.”